🏠 Home

Tonies AI Testing Hub

Generate authentic test scenarios for Zendesk Advanced AI Agents

What is the Tonies AI Testing Hub

The Tonies AI Testing Hub is a scenario-based prompt generation system designed specifically for testing Zendesk Advanced AI Agents in authentic, family-focused customer service contexts. It creates realistic customer interactions that simulate real-world support scenarios for Toniebox products.

Core Concept

Instead of testing AI with generic prompts or technical test cases, this hub generates authentic customer messages that reflect real family situations, emotional contexts, and varying levels of urgency. Each prompt is crafted to test specific aspects of AI performance while maintaining the genuine tone and complexity of actual customer communications.

🎭 Available Test Scenarios

Each scenario includes multiple test cases and generates authentic customer prompts for testing in Zendesk.

🚀 New to Testing?

Start by selecting a scenario above, choose a test case, and generate authentic customer prompts to use in your Zendesk Advanced AI Agent testing.

📝 Share Feedback

🎭 Available Test Scenarios

🚀 New to Testing?

💡 Share Your Testing Experience